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Bev's Tips for a Better Work Life

Tips for a more rewarding and resilient career

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positivity

Smiling can make your day and boost your career

Posted by Beverly Jones on April 21, 2015

This one little thing

can turn around your day

In his popular 1936 book, How to Win Friends & Influence People, Dale Carnegie offered advice for becoming popular, persuasive and successful. Among the book’s well-known techniques is Principle 2 of his “Six Ways to Make People Like You.” That rule is brief: “Smile.”

Carnegie quoted this Chinese proverb: “a man without a smiling face must not open a shop.” Your smile, he said, “is a messenger of your goodwill,” and a simple way to make a good impression. Carnegie advised us to smile even when we don’t feel like it, because action and feeling go together. If we smile we’ll feel happier, and those around us may as well.

In the roughly 80 years since Carnegie drafted Principle 2, psychologists and other scientists have undertaken countless studies of the human smile. In her fascinating book, “Why Smile?“ social psychologist Marianne LaFrance examined research getting at “what makes smiles so powerful, and powerfully consequential.”

You smile at me, and I’ll smile back at you

It seems that the phenomenon is more complicated than Carnegie realized. LaFrance explains that your smile and the message it carries are shaped in part by your culture. For example, in the American South people smile often, and to stone-faced northeasterners their friendly demeanors may come across as fake. Also, immediate circumstances can shift the way your expression is interpreted. Normally your smile is positive for the person who receives it. But if you flash a big grin when you win the game, it might get under your rival’s skin.

Despite the complexities, however, the research affirms that “smile!” is often excellent career advice. Here are some why’s and how’s of smiling:

  • It feels good. Smiling can increase the release of endorphins and other mood-enhancing hormones. It can calm your heart rate and blood pressure, reduce stress, contribute to a heightened sense of well-being, and support good health.
  • It looks good. When you smile, there’s a better chance other people will perceive you as attractive, likable and memorable. They are also more likely to find you approachable and see you as trustworthy. And they’ll think you look younger.
  • It’s contagious. We are hardwired to mirror each other’s happy looks. When you smile at colleagues or clients, they may automatically return your expression. More importantly, as you exchange smiles with another person, the two of you connect in a more fundamental way. They actually experience the positivity underlying your smile, and as a result could be more satisfied with your conversation.
  • It spreads. If your smile makes a team member feel good, his mood will improve and he’ll be more likely to smile at the next face he sees. The wave of good feeling can become viral, moving from one person to another.
  • Even fakes work. The most powerful smiles are genuine, emanating from deep within you. But social smiles, that require some effort on your part, are effective as well. And they can start a virtuous cycle. If you struggle to smile, but then I smile back, you will respond to my facial expression. Soon your tentative smile can become heartfelt.
  • You can get better at it. The more you practice a positive expression, the more likely it is that you’ll experience spontaneous smiles. The trick is to start your smile from the inside, by thinking about something that makes you feel good. Simple techniques include summoning up the image of a loved one, or remembering a particularly happy event.

If you smile more regularly, the new habit can retrain your brain to see the world in more optimistic ways. The new dose of positivity might boost your creativity and help you to be more productive. An excellent way to get started is to begin each morning with a smile. When you first wake up, summon up a happy thought and practice your best grin. Then your smiles will come more easily for the rest of the day.

 

Filed Under: positivity Tagged With: career success, personal growth, smile

How to give powerful positive feedback

Posted by Beverly Jones on August 20, 2014

 Eight tips on how to say

“Thanks!” or “Good job!”

Humans are inherently social, and all healthy people have a deep need for acceptance and appreciation.  At work, even confident people may begin to feel uncertain and uneasy if they seldom receive explicit positive feedback

My client “Josh,” the  general counsel of a federal agency, didn’t understand the human need for recognition.  Finally, he came to coaching after a staff survey helped him realize that most of his junior lawyers felt under-appreciated. They had real concerns about his leadership style, and they said that his disinterest was undercutting their ability to do good work.

Josh’s initial reaction was defensive and disdainful.   He said, “Grown-up lawyers shouldn’t expect gratitude just for doing excellent work. They get paid, don’t they? And when I don’t comment they should know everything is OK, because I always tell them when they screw up.”

We spoke about how people yearn for recognition, and why they are likely to do their best when they feel that their efforts are appreciated. And I pointed to numerous studies demonstrating that people will be more productive in a positive work environment.

Eventually Josh agreed to try an experiment. Every workday he put three quarters in his pocket. Each time he thanked or complimented a team member, he could remove one coin. And he couldn’t go home until his pocket was empty.

After the first week, Josh said he was enjoying the experiment more than he had expected. But he still felt awkward saying “thanks,” so he was looking for more occasions to practice. He began to say “thank you” at home, in the coffee shop, and wherever he went on the weekend.

great job stampThe more Josh practiced, the more comfortable he felt offering thanks and positive feedback. And he was having fun with it. He said, “the amazing thing is not that it makes them happy, but that it makes me happy, too.” He noticed that saying “thanks” in an authentic way actually made him feel more grateful and that experiencing gratitude can be life changing.

Soon Josh quit carrying the quarters because he no longer needed them. He said he was addicted to his “thank you” habit, and it had changed the way he looked at many parts of his life.

Well-crafted words of thanks and praise can serve as powerful positive reinforcement, guiding and supporting your colleagues to achieve, change and grow. By regularly thanking or acknowledging people for their work, you can help to shape a more positive and collaborative office environment, even if you’re not the boss.

These eight tips can help build your “thank you” habit into a powerful leadership tool:

[Read more…] about How to give powerful positive feedback

Filed Under: business etiquette, leadership, motivation, positivity Tagged With: compliments, positivity, thanks

How to sustain a thriving career!

Posted by Beverly Jones on July 1, 2014

Things going well for you? 

Build on that winning streak!

RES CAREER Have you noticed that some people can go from success to success, while others stumble fairly quickly, then seem to spend more time down     than up? Of course luck can help, but the people who keep landing on their feet tend to have something in common. The perennial winners don’t take success for granted — they keep hustling, even in the good times.

In work, as in life, things usually are either getting better or getting worse. It’s the like that for organizations as well as for people. Nothing    stays the same for long. So when things are going well, savvy careerists don’t just sit back and let the good times roll.

Just as you must take action in order to break out of a downward spiral, it’s smart to support your momentum when it’s already positive. If you are looking for ways to perpetuate success, in your own career or at the place where you work, consider these strategies: [Read more…] about How to sustain a thriving career!

Filed Under: Career management, career success, managing progress, positivity, professional growth Tagged With: career success

Tips on enjoying your career until 80 and beyond

Posted by Beverly Jones on August 12, 2013

 

Thinking about your future career?

Consider tips from this artist, at 92.

When I’m contemplating yet another phase of my career, I tend to look around everywhere for examples of success.  I’ve found it pays to identify people who are doing things well.  I ask myself, “What’s helping them succeed?  What are they doing that’s better than what I do?”

 These days I’m learning a lot from people far younger than I am.  I’m working to pick up their ease with technology, social media and entrepreneurship. 

Yet at the same time, I’m gathering pointers on graceful aging from folks who are ahead of me on the path.  And I’m lucky.  At 92, my mother, Lorna Jones, is a tiny dynamo.  She is energetic, independent and thriving as a painter.  And she models how we can enjoy work, and life, for decades to come. [Read more…] about Tips on enjoying your career until 80 and beyond

Filed Under: career resilience, career transitions, encore careers, positivity Tagged With: career transitions, encore careers, second acts

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Beverly Jones is a master of reinvention. She started out as a writer, next led university programs for women, and then trail-blazed her career as a Washington lawyer and Fortune 500 energy executive. Throughout her varied work life she has mentored other professionals to grow and thrive.

Since 2002, Bev has flourished as an executive coach and leadership consultant, helping professionals of all ages to advance their careers, shift directions, and become more productive. Based in the nation's capital, she works with clients across the country, including accomplished leaders at major federal agencies, NGOs, universities and companies of all sizes. Bev is a popular speaker and facilitator, and she creates workshops and other events around the needs of her clients.

When she's not working, Bev is often found in Rappahannock County, Virginia, in the garden of the farmhouse she shares with her husband, former Washington Post ombudsman Andy Alexander, and their two dogs.

See more career tips from Bev in Kerry Hannon's prize-winning book, "Love Your Job"



Read about Bev’s coaching in Barbara Bradley Hagerty’s best selling book, "Life Reimagined"

http://www.barbarabradleyhagerty.com

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