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Bev's Tips for a Better Work Life

Tips for a more rewarding and resilient career

For almost 20 years, Bev has been coaching
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Why are some women still holding back?

Posted by Beverly Jones on July 15, 2014

Number 211

Lately I keep finding myself in conversations about how women aren't moving confidently into leadership within their careers. I’ve heard some worries from clients, but I've also encountered a rising tide of talk in other business and social venues.

This doesn't seem to be just an us-against-them, women-versus-men thing. Insightful men have expressed concern that too few women are reaching their full professional potential. For example, two male professors recently asked me why their star female students seem to have lower job aspirations than their less qualified male classmates?

And in recent months, both at formal industry conferences and in casual chats, some of the most accomplished American women journalists have been talking about how leading newsrooms still seem to be dominated by a male culture. This seems to be the case, in both print and digital realms, despite the fact university journalism programs often have more women than men students.

Also, disturbingly, young women in several career discussions this spring told me they feel more threatened than supported by women who are senior to them in their organizational hierarchies.

Part of the problem may relate back to those of us who were among the first women to enter many professions. Sometimes we were more wounded than we realized by the struggle, and our lingering discomfort may continue to influence the wider culture of women at work.

It wasn't fun to be on teams where we weren't really wanted. And despite years of achievement, we “old girls” still experience surprising lapses in confidence. It can show up in little ways, such as:

  • Self-deprecating speech. We may undercut our commanding presence by repeatedly using phrases like "I think," when a simple statement or request would be stronger.
  • Risk aversion. When law, engineering and MBA programs were first opened to women, female students might hear, "It's important that you get all A's so the faculty will let in more women next year." Tiresome speeches like this sometimes translated to an unrealistic sense of responsibility, which was particularly painful if we felt like we were just hanging on. This is one reason some of us were too slow to take breakout career risks.
  • Apologizing. When we felt unwelcome in the first place, some of us became too inclined to say “sorry,” even when we weren’t at fault. It was tempting to waste time and energy blaming ourselves when things weren't going well. For some, it is still a challenge to face problems quickly and move on to solutions.
  • Bad hair days. Appearance often seems to matter more for women than for men. So we sometimes overreact if we don't feel at our best. It was like that when we were young, and today our appearance may seem overly important because women who don't seem put together could be dismissed as too old.

Many women who fought for professional acceptance decades ago, and went on to success after success, say they still experience surprising flashes of uncertainty. We wanted to push the doors wide open for the future generations of female careerists. But is it possible that we also have burdened them with some of our lingering insecurities?

Yes, we have come a long way. But there's still work to be done before we can count on an American workplace where gender seldom limits opportunities for growth. Here are things we can do:

  • Keep talking. There’s an absence of good research and nobody truly understands the factors that add up to the lingering glass ceiling in so many sectors. Let's acknowledge the problem and keep up the dialogue, as we try to better understand it. This might mean new kinds of groups or workshops, or simply raising the discussion wherever we happen to be.
  • Create new forms of mentoring. Since the 1970s, feminist activists have looked to mentoring programs as a way to move women smoothly up career ladders. Some programs have worked well but others have floundered, sometimes burdened with over-blown expectations. It's time to invent new ways of engaging, perhaps including reciprocal programs, where women of all ages can teach each other across generations and skill sets about everything from communicating with colleagues to managing social media.
  • Get over it. Our language patterns and ways we hesitate have become habits. We can move beyond them. One way to change long-held patterns, and model new ones, is to recruit friends to notice how we speak and carry ourselves. With our permission, friendly coaches can remind us when it's time to reword our statements, or reshape our attitudes, in more positive ways.

I’m still pondering the puzzle of why some strong women don’t speak up and pursue opportunity with greater confidence. What do you think?

MESSAGE FROM BEV: LET’S STAY CONNECTED. Social Media can help us stay in touch. Please follow me on Twitter and connect on LinkedIn. And, if you have a work life question or an idea for an eZine or blog post I'd love to hear from you via email.

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Filed Under: eZine

How to sustain a thriving career!

Posted by Beverly Jones on July 1, 2014

Things going well for you? 

Build on that winning streak!

RES CAREER Have you noticed that some people can go from success to success, while others stumble fairly quickly, then seem to spend more time down     than up? Of course luck can help, but the people who keep landing on their feet tend to have something in common. The perennial winners don’t take success for granted — they keep hustling, even in the good times.

In work, as in life, things usually are either getting better or getting worse. It’s the like that for organizations as well as for people. Nothing    stays the same for long. So when things are going well, savvy careerists don’t just sit back and let the good times roll.

Just as you must take action in order to break out of a downward spiral, it’s smart to support your momentum when it’s already positive. If you are looking for ways to perpetuate success, in your own career or at the place where you work, consider these strategies: [Read more…] about How to sustain a thriving career!

Filed Under: Career management, career success, managing progress, positivity, professional growth Tagged With: career success

Prepare for opportunities by tracking your achievements

Posted by Beverly Jones on June 16, 2014

Number 210

What if a headhunter calls today with an interesting job possibility? Can you quickly show that you're an ideal candidate? Or what if a new boss or client has questions about how you've been using your time?

To keep moving ahead in your career, there are times when you must know how to describe where you've been. Even if you're happily entrenched in a job that feels secure, on occasion you'll need to demonstrate your worth. Perhaps you'll want to go after a raise or promotion, or to show that you're ready to take on a juicy assignment.

Even if other people aren't inquiring about how you're doing, to keep growing on the job you need to have a realistic sense of your current productivity. Sometimes it's good to gauge your progress simply to reduce self-doubt. You're less likely to question the value of your contribution if you somehow measure it as you go along. And if you routinely keep track of which activities bring the most results, you'll know how to prioritize your time in the future.

So that you're always prepared to demonstrate your accomplishments, consider these strategies:

  • Keep a "love me" file. This is a handy place - also known as a "brag file" - where you immediately store a copy of any document that says something nice about you. I've seen a few "love me" files that are full of handwritten "thank you" notes and letters of praise from grateful clients. It's more likely that your file - whether it's in your desk drawer or the Cloud - will be a mixed bag. Include anything that commemorates good work or a positive evaluation, from casual "thanks" messages to press clips or training course certificates. If your file is empty, you might think about rounding up letters of reference or testimonials, just in case.
  • Get real about "performance management." Your organization may have an annual performance appraisal process. Typically it begins with the establishment of goals, and ends when your progress towards those goals is evaluated in the context of a discussion about compensation. Often the process is pro forma, and nobody pays much attention to it. But that's a missed opportunity. Take charge of the process, and use it to get buy-in for things you actually want to do. Propose meaningful goals and routinely document your progress. You records will help you create a specific picture of your most important contributions.
  • Count activities and results. Your resume, activity reports and project summaries will be more useful and impressive if you include relevant numbers. Let's say you're a PR manager and a prolific writer. You can tell a prospective employer that you blog frequently and write lots of press releases. But wouldn't it be more effective to say that in the last six months you've posted 60 blog items, averaging 10,000 views each, and you've sent out 83 releases resulting in at least 327 media clips? If you keep a running log of frequent and important activities, you'll always be able to show off what you've done in a powerful, streamlined way.
  • Note problems and solutions. Not everything you deal with generates good fodder for your "love me" file. At times you may have to address controversies or complaints, or even clean up a mess after you make the wrong call. Smart professionals face up to tough issues and find a way to remedy errors. As time goes by, however, other people may remember the problem but not what was done to manage it. So you may need another file as well, for matters you've successfully handled. When the road gets bumpy, put a note in the "handled" file describing the problem and documenting how you dealt with it.

If you record your activity as you go along, you'll always be able to produce a quick summary of your career highlights. Even more important, your files will bring insights into how you do your best work and reassure you when you feel discouraged. Read more about how and why to measure your progress.

MESSAGE FROM BEV: LET’S STAY CONNECTED. Social Media can help us stay in touch. Please follow me on Twitter and connect on LinkedIn. And, if you have a work life question or an idea for an eZine or blog post I'd love to hear from you via email.

Downloadable PDF

Filed Under: eZine

To add more value at work, learn how to lead upward.

Posted by Beverly Jones on June 3, 2014

Number 209

The boss who taught me most about leadership was a humble guy named Dave Weatherwax. During his decade as senior VP and general counsel of a large company, Dave remained modest and never seemed to seek the limelight. And yet he exercised great influence, often quietly guiding the rest of the C-Suite.

During my first year with the company I watched Dave carefully, trying to learn from his low-key but effective approach to management. Finally the day came when a colleague and I met with Dave to pitch a major initiative, asking his support for a public policy campaign we thought might be outside his comfort zone. In making our case, I raised every argument I could think of, carefully framing my points to reflect Dave’s goals, interests and possible concerns.

Dave listened intently, then to our surprise he approved the proposal on the spot. His only change was to specify a budget much bigger than the one we’d requested. We were almost giddy with success as we left his office. Then he stuck his head out his door and called us back. He said, “I just want you to know that I saw what you were doing. But I don’t mind being led, if it’s done really well.”

Dave let us know that upward management can benefit everyone, but it must be implemented in the right way. Here are strategies to consider, if you want become better at leading up:

A good approach for improving your upward management skills is to look around to see who is good at leading in all directions. Look to see who is successful, and learn from the way they do it. And, if you already head a team, watch for times when one of the members is particularly skillful at managing you. Notice whether they are good at leading up because they save you time, provide you with something you need, or make you feel good.

For more ways to communicate more effectively with your higher-ups, read: What if your boss won’t listen?

MESSAGE FROM BEV: LET’S STAY CONNECTED. Social Media can help us stay in touch. Please follow me on Twitter and connect on LinkedIn. And, if you have a work life question or an idea for an eZine or blog post I'd love to hear from you via email.

Filed Under: eZine

7 strategies for building executive presence

Posted by Beverly Jones on May 16, 2014

 Want a powerful presence?

Work through this checklist!

A question I often hear from coaching clients is, “How do I get executive presence?” The question is tricky because “executive presence” isn’t easily defined.  Sure, there’s widespread agreement that leaders need it and great leaders have it.  But it’s not so simple to deconstruct the elements. 

Your definition may be based on a leader you actually know, who has great presence.  Someone who exudes confidence and energy, and who attracts other people like a magnet.

Presents. Photo (c) Kenishirotie via fotolia
Presents. Photo (c) Kenishirotie via fotolia

 Sometimes the value of executive presence seems most obvious when it’s missing.  I’m thinking of a brilliant corporate attorney I’ll call “Ed.” He repeatedly was passed over when spots opened up within the company’s management ranks. When I asked the COO whether Ed was likely to be promoted, she said, “No. He’ll always be valued as a talented technical lawyer, but we’re not going to move him up.  Ed just doesn’t have executive presence.” 

The COO didn’t try to define “executive presence,” but I knew what she meant.  The attorney could write memos like a dream, but when asked a question he seemed hesitant.  He’d mumble, then he’d shuffle down the hall.  He just didn’t have “It.”  He didn’t radiate that confidence, that dignity, that sense of control that others see as “executive presence.”

Do you sometimes worry that you don’t have enough of that “It” factor?  Do you fear you’ll miss out on career opportunities, despite your great work, because you lack a powerful presence? [Read more…] about 7 strategies for building executive presence

Filed Under: career resilience, leadership, professional growth Tagged With: executive presence, leadership, personal growth

Want executive presence? Work through this checklist!

Posted by Beverly Jones on May 13, 2014

Number 208

You probably know a leader with great presence. Someone who exudes confidence and energy, and who attracts other people like a magnet.

Sometimes the value of executive presence seems most obvious when it's missing. I'm thinking of a brilliant corporate attorney I'll call "Ed." He repeatedly was passed over when spots opened up within the company's management ranks. When I asked the COO whether Ed was likely to be promoted, she said, "No. He'll always be valued as a talented technical lawyer, but we're not going to move him up. Ed just doesn't have executive presence."

The COO didn't try to define "executive presence," but I knew what she meant. The attorney could write memos like a dream, but when asked a question he seemed hesitant. He'd mumble, then he'd shuffle down the hall. He just didn't have "It." He didn't radiate that confidence, that dignity, that sense of control that others see as "executive presence."

Do you sometimes worry that you don't have enough of that “It” factor? Do you fear you'll miss out on career opportunities, despite your great work, because you lack a powerful presence?

Executive presence is an elusive quality, like love and happiness, that you can't acquire easily. But there’s much you can do to appear more like a leader. You can build your presence by changing the ways you look and behave, and even how you think and feel about yourself.

Here’s a checklist of some of the factors that contribute to executive presence. If you want to seem strong and competent, read through the questions, and find points to work on:

  1. Can you talk yourself into confidence? People with executive presence seem confident and poised to handle whatever may come up. But a superb record may not be enough to give professionals a belief in their own ability to master the next crisis. And even if they do know they can perform, that knowledge may not be apparent to others.

    I’m thinking of “Lydia,” whose concern about details translates into successful projects. But Lydia was such a perfectionist that, when handed a new assignment, she immediately started fretting about the best way to get going. Lydia usually knew she could do the work, but because of her worried demeanor she didn’t appear confident.

    Whether you fear you can’t do the job, or have other nagging concerns, like Lydia, other people can sense your uncertainty. It’s reflected in the expressions on your face, the way you move, and the tone of your voice.

    You’ll seem more like a leader if you put aside your worries and generate an inner sense of confidence. An effective way to do this is to actively manage the voice in your head. You do that with “self-talk.” Let go of thoughts about things that could go wrong, and talk to yourself like you would to a valued colleague. Say things like: “You always solve the big problems and you can solve this one, too.”

    As for Lydia, she used two techniques for enhancing her presence. Before entering a meeting or event, she would define her intent for the occasion. It might be something like, “I’m going to raise point X and come across as interested and positive.” Then she’d encourage herself with self-talk, like, “This point is important and you’re confident and optimistic about it.” Lydia’s bosses noticed her growth, and they gave her a big promotion.

  2. Do you have a leadership vision? It’s easier to act like a leader when you have a clear sense of the attributes that strong leaders possess. If you can’t easily describe your idea of what makes a leader, list characteristics you admire, like reliability, honesty and a positive attitude. Look at your list frequently, so that you’re reminded to act more like that.
  3. Do you look organized? If you’re typically late, if your papers are a mess, and if you have trouble meeting deadlines, then your presence is compromised. Others may see you as disorganized and unable to get the job done. “Suzy” is a creative communications consultant who thought of herself as a ditzy, creative type. She’d explain away her lateness by saying, “oh, you know us artists.” But finally she realized that her firm’s partners regarded her as a bit out of control. She saw they weren’t going to promote her to the role of client manager until something changed. Suzy got her calendar and other systems in order. And she told her colleagues that she was working with a coach to become more productive and organized. She reshaped her brand, and soon she was managing client accounts.
  4. Do you need a makeover? It may not be fair, but physical appearance is an integral part of presence. To look like an executive, it helps to be well groomed and well dressed. If your clothes are dated and untidy, or your hair is always messy, you may come across as unpolished and not executive material.
  5. Can you make a presentation? The ability to give a speech or contribute useful remarks at a meeting will enhance your presence. Of course, you have to be clear and concise. But it’s also important to know how to engage with other people. Present your points in a way that makes them relevant to the audience. Listen carefully to questions and comments, and respond without becoming defensive.
  6. Do you say what you mean? Whether you’re speaking to a crowd or chatting one-on-one, you’ll have more gravitas if you speak directly, without hesitation or self-deprecation. Ask colleagues to notice the way you talk, so they can help you spot self-critical phrasing or annoying habits like starting sentences with “I think,” or, “I’m not an expert, but.” If you sound like you’re not confident of your abilities or of what you’re saying, you can’t expect others to be convinced.
  7. How’s your energy? Managing your presence requires taking charge of your energy level. If you’re sleep deprived, bored or way out of shape, you’re less likely to come across as a leader. Being frantic isn’t good either, because your hyper-activity can translate into stress for those around you. To appear more powerful, be serious about health and fitness, and stay calm with practices like meditation.

You can build executive presence by developing self-awareness and making choices about your values, behaviors and attitudes.
For more suggestions, read:

Is it time to strengthen your professional brand?
Should your personal style get a makeover?
Strengthen your career by building your leadership brand.
Is it time to rethink your organizational systems?
Code Blue: your speech habits can date you.

MESSAGE FROM BEV: SAVVY CAREERISTS STAY CONNECTED. So let’s stay in touch through Social Media. Please follow me on Twitter and connect on LinkedIn. And, if you have a work life question or an idea for an eZine or blog post I'd love to hear from you via email.

Downloadable PDF

Filed Under: eZine

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Beverly Jones is a master of reinvention. She started out as a writer, next led university programs for women, and then trail-blazed her career as a Washington lawyer and Fortune 500 energy executive. Throughout her varied work life she has mentored other professionals to grow and thrive.

Since 2002, Bev has flourished as an executive coach and leadership consultant, helping professionals of all ages to advance their careers, shift directions, and become more productive. Based in the nation's capital, she works with clients across the country, including accomplished leaders at major federal agencies, NGOs, universities and companies of all sizes. Bev is a popular speaker and facilitator, and she creates workshops and other events around the needs of her clients.

When she's not working, Bev is often found in Rappahannock County, Virginia, in the garden of the farmhouse she shares with her husband, former Washington Post ombudsman Andy Alexander, and their two dogs.

See more career tips from Bev in Kerry Hannon's prize-winning book, "Love Your Job"



Read about Bev’s coaching in Barbara Bradley Hagerty’s best selling book, "Life Reimagined"

http://www.barbarabradleyhagerty.com

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