Book Reviews and Links Baldrige , Letitia; New Manners for New Times, 1990 and 2003.

Advice on graceful professional and personal behavior based on a lifetime’s experience in the highest diplomatic, political and business circles.

Since her days as Social Secretary to First Lady Jacqueline Kennedy, Baldrige has been once of American’s leading arbiters of good manners. With this guide, she advises us on how to behave gracefully in both our professional and our personal lives. The book is intended, she says, to provide guidelines “about the how, what, where, when and why in the social graces.”

Baldrige addresses every situation from family dinners, to dating, to weddings. She takes on difficult times, like dealing with divorce and providing support to a friend with AIDS.

On the topic of executive behavior, she suggests that you:

  • Cultivate beautiful telephone manners, including placing your own calls.
  • Rise and stand every time someone from the outside enters the room.
  • Use a firm but not bone-crushing handshake, and shake hands outside the office every time you meet somebody or say goodbye. And;
  • Never expect anyone who answers to you to follow a rule that you don’t yourself obey.
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